How to Take Backup from Odoo Online?

Download Backup from Odoo Database Manager (Recommended)

  1. Log out of your Odoo Online system

  2. Open this URL in your browser:

    1. Log in using your Odoo admin (master) account

    2. You will see the list of your databases

    3. Click ⚙️ Manage Databases

    4. Select Backup

    5. Choose:

      • Backup format: ZIP

      • Check Include filestore

    6. Enter your Master Password

    7. Click Backup → File will download

    📦 This ZIP contains:

    • Database (PostgreSQL)

    • Attachments (documents, images, invoices, etc.)

Restore Backup to Odoo

You can restore this backup to:

  • Another Odoo database

  • Odoo.sh

  • On-premises server

Note: – for Odoo online restore, contact Odoo support and share the backup with master password.

Steps:

Go to:

  1. Click Restore Database

  2. Upload the downloaded ZIP

  3. Choose version and database name

  4. Restore


Important Notes (Odoo Online)

  • ❌ No direct database access

  • ❌ No automated scheduled manual backups (Odoo handles daily backups internally)

  • ❌ No server or filesystem access

  • ✅ Manual backups can be taken anytime

  • ✅ Odoo keeps multiple internal backups automatically

Backup Options Comparison

PlatformManual BackupAutomatic BackupServer Access
Odoo Online✅ Yes✅ Daily (Odoo)❌ No
Odoo.sh✅ Yes✅ Yes⚠️ Limited
On-Premise✅ Yes❌ (Manual)✅ Full

We Guide you on moving from Odoo Online to Odoo.sh / On-Premise.