Download Backup from Odoo Database Manager (Recommended)
Log out of your Odoo Online system
Open this URL in your browser:
Log in using your Odoo admin (master) account
You will see the list of your databases
Click ⚙️ Manage Databases
Select Backup
Choose:
Backup format: ZIP
Check Include filestore
Enter your Master Password
Click Backup → File will download
📦 This ZIP contains:
Database (PostgreSQL)
Attachments (documents, images, invoices, etc.)
Restore Backup to Odoo
You can restore this backup to:
Another Odoo database
Odoo.sh
On-premises server
Note: – for Odoo online restore, contact Odoo support and share the backup with master password.
Steps:
Go to:
Click Restore Database
Upload the downloaded ZIP
Choose version and database name
Restore
Important Notes (Odoo Online)
❌ No direct database access
❌ No automated scheduled manual backups (Odoo handles daily backups internally)
❌ No server or filesystem access
✅ Manual backups can be taken anytime
✅ Odoo keeps multiple internal backups automatically
Backup Options Comparison
| Platform | Manual Backup | Automatic Backup | Server Access |
|---|---|---|---|
| Odoo Online | ✅ Yes | ✅ Daily (Odoo) | ❌ No |
| Odoo.sh | ✅ Yes | ✅ Yes | ⚠️ Limited |
| On-Premise | ✅ Yes | ❌ (Manual) | ✅ Full |
We Guide you on moving from Odoo Online to Odoo.sh / On-Premise.
